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Wednesday, July 27, 2022

Consumer Rights: no more warnings to JetBlue for non-compliance

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The National Institute for the Protection of Consumer Rights (Pro Consumidor) announced that it will no longer warn the airline JetBlue, for its constant non-compliance with passengers.

Through a statement, the entity pointed out that the complaints and claims of those affected by the mismanagement of the airline are repetitive.

Last Monday, the president of the Chamber of Deputies, Alfredo Pacheco, asked the Government to cancel the license of the airline JetBlue, due to “the abuse” to which hundreds of Dominicans are subjected when traveling with that company.

Related – President of the Deputies calls to cancel JetBlue’s license

Between criticism and complaints, the service of JetBlue, the American low-cost airline, is once again a trend on social networks in the Dominican Republic.

Fundamentally, users limit the deficiency of their services. They also complain about the unjustified delays of their flights.

“It is the worst airline that can be used. Lack of staff, incompetent service and not to mention abandoned luggage because they oversell flights and don’t mind leaving bags. That is already a protocol for them and their bad service, ”comment users on Twitter.

Complaints to JetBlue’s service are on the rise after last April, the airline Spirit announced that it had received an unsolicited offer of 3,600 million dollars from JetBlue to acquire the airline.

This is in response to the $6.6 billion merger Spirit and Frontier have been planning since the beginning of the year that would make them the fifth-largest airline in the United States, surpassing JetBlue in the number of miles flown by paying passengers.

Also read – Ombudsman turns attention over a possible JetBlue license ban

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